All our reviews are verified. 100% of customers have enjoyed this activity
Review translated from Spanish
The experience itself is very pretty, but I did not like the little organization and empathy we have received.
They asked us to arrive 30 minutes before, which we met, and upon arrival they informed us that the instructor and the rest of the group had not yet arrived, inviting us to wait in the cafeteria. However, at 11:10 the instructor arrived with a bad attitude claiming us for not being prepared.
We went up to horses without hardly receiving instructions, although for most it was our first time. Some did not even know where they should be held. Maybe for them it is simple, but for us it was something completely new: we were riding an animal, and obviously we were afraid to harm or make a mistake.
A person from the group did not want to go jogging because he did not feel safe yet (something completely normal being his first time), but the response of the instructors was: “It doesn't matter if he does not want, it is what he has to do.”
We understand that the activity lasts one hour and must meet the times, but we would not have cared to enjoy our rhythm, gaining confidence with the horse, and at the time, if necessary, turn us around to return at the scheduled time.
The place is beautiful and the experience could be wonderful, but my recommendation would be: to give a previous talk with clear instructions for all, especially for those who are beginners.
Show more empathy towards people without experience. Take advantage that there were three instructors to divide the group if necessary: some guiding the most experienced and others accompanying those who need to go more slowly, without pressing or putting their safety at risk.
It is important to remember that a quick horse with an insecure rider can be very dangerous. Any accident could be avoided simply giving a better accompaniment from the beginning.
Be the first to comment! Did you find this helpful? Yes
Review translated from Spanish
An incredible experience, in addition to the treatment of the guides and those that help you in case it is your first time. The walk is beautiful and I was also super short! I would come back!
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
Recommended for a family or friends plan. The only paste is that I would have liked them to show us before making the route the basics to ride a horse, that is, if you go jog
But the very attentive monitors and they corrected you at the time, we will certainly repeat!
Be the first to comment! Did you find this helpful? Yes
Review translated from Spanish
Highly recommended, perfect place to disconnect and be in nature. You can go public transport from Madrid.
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
Super nice people and the incredible route, I would definitely repeat the experience, rural and beautiful landscape, and the horses were very well cared for.
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
Very cool experience, although very cold at this time! The horses were very well cared for and the instructors were always attentive.
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
Highly recommended. We chose the 1 hour route, which is enough if it is your first time going, but next time we plan to choose the 2 hour route. The guides are very attentive at all times so that we all enjoy the route.
Review useful for 2 people Did you find this helpful? Yes
Review translated from Spanish
I loved it, Natalia our great guide. The walk is excellent. I loved it and we will repeat. The horses are beautiful.
Be the first to comment! Did you find this helpful? Yes
Review translated from Spanish
Beautiful route through Buitrago de Lozoya, the teachers are very good and professional. The price is very good, totally recommended for everyone, we had a great time and we will definitely come back again.
Be the first to comment! Did you find this helpful? Yes
Review translated from Spanish
Very friendly, as a first experience we took an hour, but we will repeat with two. The instructors are very nice and the horses are very well cared for. Relaxed walk through the Sierra de Madrid and they meet the duration stated.
Be the first to comment! Did you find this helpful? Yes
Follow us!